RTO Policies

Domestic Students

It is our pleasure to introduce you to UIA. This document will provide you information about the courses and services available at the Institute.

UIA provides nationally recognised qualifications in business. UIA is approved by regulatory body Australian Skills Quality Authority (ASQA) (RTO Code 41544) and is a CRICOS registered training organization (CRICOS Code 03511G).

It is our pleasure to introduce you to UIA. This document will provide you information about the courses and services available at the Institute.

UIA provides nationally recognised qualifications in business. UIA is approved by regulatory body Australian Skills Quality Authority (ASQA) (RTO Code 41544) and is a CRICOS registered training organization (CRICOS Code 03511G).

The purpose of this policy is to ensure that the UIA provides support to students to adjust to study and life in Australia, to achieve their learning goals and to achieve satisfactory progress towards meeting the learning outcomes of the course.

The purpose of this policy is to ensure that the UIA has a critical incident policy and procedure that covers the action to be taken in the event of a critical incident, required follow-up to the incident, and records of the incident and action taken, in compliance with ‘Standard 6 – Student Support Services’ of the National Code.

In line with obligations under Victorian and Commonwealth legislation, UIA is committed to promoting a fair and equitable environment for staff and students that is free from discrimination, harassment and vilification.

This policy applies to all current and prospective UIA staff and students and should be read in conjunction with the ‘Complaints and Appeals Policy and Procedure

Students are required to follow all rules of the UIA and the instructions from staff representing the UIA. Students are required to act in a non-discriminatory manner at all times and respect therights of other students, staff and visitors.

Students are also required to adhere to academic rules and regulations as directed by the UIA or its representatives. Where a student is found to have acted in a way that the UIA deems to be misconduct, the UIA may implement disciplinary action in the form of suspension or cancellation of a student’s enrolment.

The purpose of this policy is to guide UIA to meeting OH&S legislation and addressing OH&S issues in the workplace.

UIA places a high priority on the safety and health of its employees and clients. This policy and procedure has been developed recognizing that the well-being of employees and clients can directly affect their job satisfaction, motivation, and overall morale in the institute environment.

This policy and procedure ensure that UIA can provide educational services in a safe and secure environment.

The following procedure provides a guideline to the requirements of timetabling of classes, times of the UIA’s operation, and delivery schedule to ensure that the students are not being asked to undertake training and assessment without over extending their time capabilities or jeopardising their safety.

UIA’s strict policy against plagiarism and cheating means that the integrity of our courses and qualifications issued is upheld. It is essential to our reputation that plagiarism is dealt with promptly and in accordance with this policy

The Complaints and Appeals Policy and Procedure is designed to ensure that the UIA responds effectively and efficiently to students’ complaints and dissatisfaction during the course of study.

This policy outlines a mechanism to ensure students and prospective students can have their dissatisfaction regarding any academic or non-academic matters addressed appropriately in a timely, fair and confidential manner.

The purpose of this policy and procedure is to determine the support needs of individual learners and to provide access to the academic support and support services necessary for the learner to meet the requirements of the training or a course, as specified in training packages or VET accredited courses.

The purpose of this policy and procedure is to ensure that Ultimate Institute has controls in place to:Not issue qualifications, statements of attainment and records of results unless the learner has completed all requirements of the training product as specified in the relevant training package or VET accredited course Meet the AQF qualifications issuance policy and any other specifications required within the VET sector; including the use of the NRT logo

The purpose of this policy and procedure is to ensure that UIA accepts and provides credit to learners for units of competency and/or modules where these are evidenced by an AQF certifications document issued by another RTO or AQF authorised issuing organisation, or an authenticated VET transcript issued by the Registrar

The purpose of this policy and procedure is to ensure that UIA meets the requirements of the Student Identifier Scheme (USI).

The policy has been developed toprovide guidelines for the payment of fees by domestic full fee paying students implement and maintain a process for fair and equitable refund of fees paid by the domestic full fee paying students

The Complaints and Appeals Policy and Procedure is designed to ensure that the UIA responds effectively and efficiently to learner’s complaints and dissatisfaction during the course of study.

This policy outlines a mechanism to ensure learners and prospective learners can have their dissatisfaction regarding any academic or non-academic matters addressed appropriately in a timely, fairly and confidential manner.

 






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Rachi Systems Pty Ltd trading as Ultimate Institute of Australia
National Provider No.: 41544 | CRICOS: 03511G | ABN: 79 132 349 681
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